CRM System with iSMS Services

If you are looking for a better way to organize and keep track your customers and employees details then you are at the right place now. We are providing a 2-in-1 package which making you more convenience while maximising efficiency. You may record customers details and use it later to contact them from the CRM System through iSMS Australia services such as SMS, WhatsApp & Email.

Get FREE 30 Days Trial once you purchase our CRM Software! If you are a New iSMS customer, you can receive up to 10 FREE Demo Credits to send your SMS, WhatsApp and Email to your customers!

Visit iCRM website Contact Us

What can you do in CRM System with iSMS Australia features?

Industries that are beneficial from using CRM System with iSMS Features

CRM System with iSMS Australia features is suitable for many industries as it helps to make data recording quicker and easier, thus increasing the work performances, improving customer relationship management (CRM) while contributing to the industries' advancement.

How do you use CRM Software with iSMS Features?

Step 1:
In order to fully utilize all features provided by the CRM System, you must register to the 3 websites below. It will only take a couple of minutes.

POS Market: Register a POS account for Point-of-sale Client to download and install the CRM System.

iSMS: Register an iSMS account to send iSMS, WhatsApp and Email to your clients.

AlienVoIP: Register VoIP account to call your customers through the Call feature in CRM System.

Step 2:
Run the POS Client application after installation. Click the "Setting" button. Then, key in your POS Client Username & Password to proceed.

Step 3:
Go to "SMS" tab and then key in your iSMS details. Click "Save" on the top left corner.

Quit window and go back to POS Client login interface.

Step 4:
Insert your POS Client username & password, and then select CRM option.
Click on the Login button.

How do you use CRM Software Features?

Setting Membership Category

Go to Setup -> Membership Category. Label the Member category and insert the amount of discount or percentage in the required fields.

Saving Contact Details

Go to Contacts -> New. Insert details and click "Save as New Contact". Then, set the Membership Category under "Membership" tab.

Setting Contact Group

Go to Contacts -> Group and click on "Group" tab -> "New Group" button. Insert the name of the contact group.

Sending SMS, WhatsApp and Email

Go to iSMS/Email -> Email. Compose your message to be sent as WhatsApp, SMS or Email. Add Attachments if required.

VoIP Call Feature

Select a contact/ group. Click on the "Call" and "Reg" buttons to call your customers via VoIP while including remarks. View More »

Service History Report

Go to Report -> Individual Service History by contact to view past services provided to a particular customer.

Individual Contact Report

Select a contact from "Contacts List" and then go to Report -> Individual Contact to view the person's individual details.

Item Recurrence

Select "Point of Sales Client" -> Inventory -> Inventory List. Select an item -> Edit Item. Then, set Recurrence details.

View More »

Visit iCRM website Contact Us