How can we compose CSV files?
A: Compose your data to spreadsheet file and then save it as .CSV. Mobile numbers and usernames are the most important as they are mandatory fields to insert. Learn More
Let's say the number that I sent SMS to, is not in service or has been terminated or not delivered due to some reasons, would my SMS credits still be deducted?
A: We will charge every SMS based on each submission. However, invalid number format will not be charged. It will be shown as undelivered number in our SMS History Report.
Can iSMS Australia credits be shared among others?
A: Yes. Go to "Edit Sub Account" to add sub account and you will be able to control the credit limits allocated to each sub account.
How can we make payment via PayPal?
A: Any questions please call to PayPal in which the contact number is listed in the Purcahse Credits Page.
How can we change to short code?
A: Go to "Edit Profile". Then, click the "Number Masking". Every update will be charged 10 SMS credits. But, it is a one-time charge only.
What happens if system error occurred during composing SMS?
A: Please do not refresh the page. Just close your web browser and log into the system again from the main page. After that, check your history.
Can we copy & paste message from MS Words file?
A: Please do not copy & paste from MS Words file as it may contain invalid characters. SMS will not be sent once the invalid characters is detected.
How long does it take to activate the iSMS Australia account?
A: With immediate effect (during working hours)
Can iSMS Australia able to send international messages?
A: Yes. We provide worldwide coverage.